Security has been one of the major concerns for any business and the same thing is with their Twitter account as well. Most of the business Twitter account share lot of the important things about their company. In case the account gets hacked there are ways that must be followed to prevent the important loss of data. The first thing that must be done after being hacked is to get back the control of your Twitter account and decide about the further steps to be taken to solve this problem.
1. Resetting- The account that has been hacked cannot be accessed even after entering the correct log in id and password. Do a password reset immediately and you can see the email id that has been associated with the Twitter account. Even now you are not able to log in into the Twitter account, try to send a support request. Next you must choose the hacked account and use the correct email id linked to your Twitter account which is hacked. Also use username and date of your last login into your Twitter account. You can log in into the account now, if it happens try to change the password immediately.
2. Respond- Once you have the control back to your Twitter account, try to look for other social media platform to update your customers to know that your account was hacked and you can regained the control. Also let them know that Twitter is removing all the tweets made by the hacker and locking the account till you receive the new password.
3. Tweet to followers- After getting the Twitter account control back, try to send a tweet to your followers with an apology. Also make your customers know that your account was hacked if possible, so they can think that you are completely transparent about your next step.
4. Prevent Twitter Attack- Now it is time to prevent any more such attacks from the hacker, so try to take few other steps to maintain your account secured. Always create a password that is long with numbers and alphabets. Don’t use the same password to all the websites that you have an account. Don’t use any type of personal details in the password such as your date of birth, contact number, etc.
5. Login verification- Try to do a login verification to keep your Twitter account protected. To do this you must verify your Twitter account with your mobile number. Go to settings page after logging into your Twitter and select the option ‘require a verification code when I sign in’.
Some of the most common things that need to be done to prevent hacking of your Twitter account includes don’t access your Twitter account from other websites. Never try to click on the links which you are not aware of. Don’t use your password for any purpose apart from signing in into your Twitter account as Twitter will not ask it for any reasons.