Twitter has been working hard to increase its user growth by updating some of its old with new options. This social media platform has been facing a tough competition from various other sources which has made them to act in this way. There has been lot of updates including the flagged customizable Moments for all its users are expected very soon. But now they have introduced updated DM button and monetization options to the video creators to get back the people who have left Twitter for better options. Even though Twitter has been introducing all these updated features, there have been a very little people who have been using it. Some of the features that make this new option in direct messages more active include read receipts, web link previews, typing indicators and more.
All these features of Twitter’s DM are expected to gain attraction from most of the people. All these options have been seen in other applications such as WhatsApp, but the better thing is you will be able to use all these features in Twitter to make it a very unique social media platform. One of the major drawbacks of all these updates are they have been introduced in Twitter after a long time when compared to other applications that allow all these options which people have started using already. The major advantage of these updated new features is it is available in Twitter with direct messages and Most of the customer services have been provided with just a tweet. This makes Twitter a really good place to stay to use the direct messages in a perfect way to improve the brand names as well as provide a good customer support.
Twitter has already removed the restrictions on 140 characters in direct messages and they are planning to increase direct response usage to make enter this social media platform for like a customer support tool. Twitter has introduced a new option called as read receipts which is expected to support the brands in a higher level and make the customers aware that the brand has seen their direct message. This will also help the brands to reply to all the requests made by the customers in very a short time. This will really support the customers very much as the brands will not be able to hide the messages send by them.
All these features in direct messages are expected to play a very important role in taking Twitter a step forward. Twitter has been facing a huge drawback in the present market and this important option would really give them a boost if the people start to use these features in large numbers. Even though the direct messages update is a really interesting move from Twitter, some of them feel that it may a little late for them to make such a move. Anyhow Twitter has to wait and see whether this updated option would really be supportive.